Shipping policy
Effective Date: May 26, 2025
At Dentaid Devices, we strive to deliver your orders quickly and efficiently. Below are the details of our shipping policy.
1. Shipping Locations
We deliver across India, including remote areas. If your location is not serviceable, we will notify you at checkout.
2. Shipping Time & Delivery
- Order Processing: Orders are processed within 24-48 hours after payment confirmation.
- Delivery Time: Orders Been Delivered within 3-7 business days, depending on your location.
- Express Shipping: Available in select cities for faster delivery. Additional charges may apply.
- Tracking: Once your order is shipped, a tracking link will be sent via email/SMS.
3. Shipping Charges
- Standard Shipping: Charges vary based on weight, size, and location.
- Free Shipping: Available on orders above 2000, applicable in select regions.
- Express Shipping: Additional charges apply based on urgency and location.
4. Order Delays
While we strive for timely delivery, delays may occur due to unforeseen factors such as:
- Weather conditions
- Courier service issues
- Remote location deliveries
- Public holidays and lockdowns
In such cases, we will keep you informed about your order status.
5. Damaged or Missing Items
- If you receive a damaged or incorrect item, please report within 48 hours of delivery.
- For missing items, contact our support team with your order details.
- We may request images as proof before processing a replacement or refund.
6. International Shipping
We offer international shipping on custom order basis as per applicable buyer and sender country laws.
7. Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email: info@dentaiddevices.com
📞 Phone: +91 8800616006
📍 Address: 8th Floor, spectrum metro mall, Tower A, 812 C, Noida, Uttar Pradesh 201301
We appreciate your trust in Dentaid Devices and look forward to serving you! 😊