Privacy policy

Last updated: May 26, 2026

Dentaid Devices operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dentaid Devices is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

This Privacy Policy describes how Dentaid Devices ("we", "us", "our", or the "Company") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from dentaiddevices.com (the "Site"), submit lead forms, or otherwise communicate with us regarding our products and services (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational reasons. Any revised Privacy Policy will be posted on our Site with an updated "Last Updated" date.

2. INFORMATION WE COLLECT

We may collect personal information directly from you, automatically through your use of the Site, and from third parties.

A. Information You Provide Directly
We may collect:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Clinic or business information
• Payment information
• Product inquiries and preferences
• Messages submitted through contact forms, lead forms, WhatsApp, email, or customer support

B. Information Collected Automatically
We may automatically collect information including:
• IP address
• Browser type and device information
• Website activity and interactions
• Referral URLs
• Cookies and tracking technologies
• Usage data related to advertisements and marketing campaigns

C. Information from Third Parties
We may receive information from:
• Shopify
• Payment processors
• Advertising and analytics providers such as Google and Meta
• Marketing and lead generation partners

3. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

• To process orders and payments
• To provide customer support
• To respond to inquiries and requests
• To provide quotations and consultations
• To communicate regarding products, services, and updates
• To improve website functionality and customer experience
• To personalize advertising and marketing campaigns
• To comply with legal obligations
• To detect and prevent fraud or misuse

4. LEAD FORMS, GOOGLE ADS & MARKETING COMMUNICATIONS

We may collect personal information through contact forms, inquiry forms, lead generation forms, WhatsApp inquiries, newsletters, and advertising campaigns, including through platforms such as Google Ads, Meta (Facebook/Instagram), and other digital marketing services.

The information collected may include:
• Name
• Email address
• Phone number
• Clinic/business details
• Product interests
• City and state/location

We collect this information to:
• Contact users regarding their inquiries
• Provide quotations and product details
• Offer clinic setup consultations
• Send promotional offers and updates
• Improve advertising effectiveness
• Generate and manage leads

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, web beacons, and similar technologies to:
• Operate and improve the Site
• Understand user behavior
• Analyze website traffic
• Personalize advertising
• Measure advertising campaign performance

Third-party advertising platforms such as Google Ads, Google Analytics, Meta, and Shopify may also use cookies and tracking technologies on our Site.

You may disable cookies through your browser settings; however, some parts of the Site may not function properly.

6. HOW WE SHARE YOUR INFORMATION

We may share your information with:
• Service providers and vendors
• Payment processors
• Shipping and logistics providers
• Advertising and analytics partners
• Legal or regulatory authorities where required by law

Advertising and analytics providers may include:
• Google
• Google Ads
• Google Analytics
• Meta Platforms
• Shopify

These providers may use collected data for advertising, analytics, and lead generation purposes in accordance with their own privacy policies.

We do not sell sensitive personal information.

7. USER CONSENT

By submitting your information through our website, advertisements, or lead forms, you consent to the collection, use, processing, and sharing of your information as described in this Privacy Policy.

8. YOUR RIGHTS & CHOICES

You may have rights regarding your personal information, including:
• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Restricting or objecting to certain processing
• Withdrawing consent for marketing communications

You may opt out of marketing communications by:
• Clicking the “Unsubscribe” link in emails
• Replying “STOP” to promotional messages (where applicable)
• Contacting us directly

9. DATA RETENTION & SECURITY

We retain personal information only as long as necessary for business, legal, and operational purposes. We implement strict data privacy, technical and organizational measures to protect personal information.

10. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such websites.

11. CHILDREN’S PRIVACY

Our Services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.

12. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored outside your country of residence where our service providers or partners operate.

13. CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Dentaid Devices
Spectrum Metro Mall Gardenia Gateway Sector 75,
Tower A, 8th Floor, Spectrum Mall,
Noida, Uttar Pradesh 201316, India

+91-8800616006

Email: info@dentaiddevices.com
Website: https://dentaiddevices.com